Hospitality Cards:
I have included another handy hint on how to increase the service in your business i.e. Handy cashier cards.
Place ‘Business Card size’ Customer Card by the tills – re-enforcing the steps that the cashiers must take! We all know that our staff are the face of the business. they let the customer know about:
Promotions
In-store stuff e.g. give-aways
Suggestive selling
Let your cashiers MARKET your business... this is how
1. Welcome with a Smile
2. Friendly Comment
3. Would you like to place you order
4. Suggestive Sell- make a friendly comment on the customers choice.
5. Verify Order
6. Answer Customer Questions
7. Dining In/ Dining out
8. Check order & Enquire if any other condiments are needed
9. Invite to Order again
10. Enquire if any other help is needed
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